Orders can be cancelled before shipment. Once shipped, orders cannot be cancelled.
To request a return/exchange, contact our customer support within the return period with your Order ID, registered mobile/email, product name, and reason for return.
If pickup is unavailable, the customer may need to self-ship the product. Applicable return/exchange charges may apply on a case-by-case basis.
After the returned product is received and approved, the refund will be issued to the original payment method within 5–7 working days.